Cookie Policy

Last updated: January 24, 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, improve your browsing experience, and provide information to the website owners about how their site is being used.

KloudsavvyLMS uses cookies and similar tracking technologies to enhance your learning experience and improve our services.

2. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To keep you logged in to your account
  • Preferences: To remember your settings and preferences
  • Security: To protect your account and detect fraudulent activity
  • Analytics: To understand how you use our platform and improve our services
  • Course Progress: To track your learning progress and resume where you left off
  • Performance: To optimize page loading and site functionality
  • Marketing: To provide relevant course recommendations

3. Types of Cookies We Use

3.1 Essential Cookies (Required)

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and access to your account.

Examples:

  • auth_token - Keeps you logged in
  • session_id - Manages your session
  • csrf_token - Security protection

Duration: Session or up to 30 days

3.2 Functional Cookies

These cookies allow the website to remember your preferences and provide enhanced functionality and personalization.

Examples:

  • language - Stores your preferred language
  • theme - Remembers your theme preference (light/dark)
  • video_quality - Saves your video quality settings
  • course_progress - Tracks your learning progress

Duration: Up to 1 year

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.

Services Used:

  • Google Analytics: Website traffic and usage patterns
  • Hotjar: User behavior and heatmaps (if enabled)
  • Custom Analytics: Course completion rates and engagement metrics

Duration: Up to 2 years

3.4 Marketing Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness.

Examples:

  • Facebook Pixel: Social media advertising
  • Google Ads: Display advertising campaigns
  • LinkedIn Insight: Professional network targeting

Duration: Up to 1 year

3.5 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages.

Third-Party Services:

  • YouTube/Vimeo: Video streaming (for course content)
  • Azure Media Services: Video delivery
  • CDN Providers: Content delivery and performance

4. Managing Cookies

4.1 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner when you first visit our site. Click the "Cookie Settings" button to customize which types of cookies you allow.

4.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Browser-Specific Instructions:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies and site data

4.3 Opt-Out Tools

You can opt-out of specific tracking services:

⚠️ Important: Blocking or deleting cookies may impact your ability to use certain features of our platform. Essential cookies are required for the site to function properly.

5. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that lets you tell websites you do not want to have your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we respect your privacy choices and provide cookie management options as described above.

6. Mobile Devices

Mobile devices may use advertising identifiers instead of cookies. You can control these through your device settings:

  • iOS: Settings → Privacy → Advertising → Limit Ad Tracking
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

7. Cookie Consent

When you first visit KloudsavvyLMS, we will display a cookie consent banner. By clicking "Accept All Cookies" or continuing to use our site, you consent to our use of cookies as described in this policy.

You can withdraw your consent at any time by adjusting your cookie preferences in your browser settings or by contacting us directly.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by posting a notice on our website or sending you an email.

10. More Information

For more information about cookies and how they work, visit:

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

KloudsavvyLMS

Email: privacy@kloudsavvy.com

Support: support@kloudsavvy.com

Dallas-Fort Worth, TX, United States

✓ You're in control: You can adjust your cookie preferences at any time through your browser settings or by contacting us directly.